PRIVACY POLICY
At Lighthouse Global Network, we are committed to protecting your privacy and handling your personal information responsibly, securely, and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
We may collect the following information when you use our website or engage with our services:
- Name
- Email address
- Telephone number
- Organisation or church name
- Billing information (where applicable)
- Information you provide when completing enquiry or application forms
- Website usage information collected through cookies and analytics
How We Use Your Information
We use your information to:
- Respond to your enquiries
- Process programme registrations
- Communicate with you regarding your booking
- Deliver training and related services
- Issue invoices and receipts
- Improve our website and services
- Send occasional updates about future programmes and events (where you have consented)
Legal Basis for Processing
We process your personal information because:
- You have given your consent;
- It is necessary to fulfil a contract with you;
- We have a legitimate interest in operating and improving our services; or
- We are required to comply with legal obligations.
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third-party service providers where necessary to deliver our services, such as payment processors, email providers, or learning platforms. These providers are required to keep your information secure and confidential.
Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information where appropriate
- Restrict or object to certain processing
- Withdraw consent where processing is based on consent
- Request a copy of your personal data
If you wish to exercise any of these rights, please contact us using the details below.
Cookies
Our website uses cookies to improve your browsing experience and analyse website usage. You can manage your cookie preferences through your browser settings.
Contact Us
If you have any questions about this Privacy Policy or how we process your personal information, please contact:
Lighthouse Global Network
Telephone: 01622 671222
Address: The Lighthouse, Station Road, Maidstone, Kent ME14 1QJ
Updates
We may update this Privacy Policy from time to time. The latest version will always be available on this website.